Why the recovered files cannot be opened? A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) and data content. The default free space is 500 MB and you may share the product on social media to get another 1.5 GB. Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. Frequently Asked Questions Why I cannot recover 2GB data for free? It is recommended to check the version installed is Free or Trial because they are different versions.
